# Frequently asked questions (FAQ)

- #### How can I withdraw money from Intrest Exchange?

  It's very simple. When in your profile, click on withdraw and we'll transfer the money to your bank account within a few days. Alternatively, you can cancel the custody service and we will send you your cryptocurrencies directly. The withdrawal can be made 30 days after the registration, by which we avoid speculative transactions.

- #### How to invest in cryptocurrencies through Intrest Exchange?

  It's very simple. Click Register to fill in the basic data about you. After completing the following customer identification process (KYC) and accepting the User Agreement you can access your profile. There is a "Deposit" button in the upper-left corner of the screen. Having clicked on the button you will be shown the payment details for the bank transfer. Please do no forget to include the payment reference. Depending on the speed of the bank transfers you can expect your cryptocurrencies in 2-3 days.

- #### How fast will the investment appear in the profile?

  You will see your investment credited to your profile within 2-3 business days. It depends on the process speed of bank transfers.

- #### How often are cryptocurrency values updated?

  The value of your cryptocurrencies is updated every 15 minutes. The update of your portfolio takes place every time a new user joins or an existing user leaves Intrest Exchange.

- #### How are cryptocurrencies in Intrest Exchange physically secured?

  Your investment is converted into the cryptocurrency portfolio using the Intrest Exchange Algorithm. These cryptocurrencies are stored on offline generated paper wallets and their private keys are split and stored in different secured places.

- #### How many cryptocurrencies are included in the portfolio?

  Currently, there are 31 active cryptocurrencies in the Intrest Exchange portfolio. In the near future, we plan to extend the portfolio to as many as 50 cryptocurrencies. At the same time, we evaluate the quality of each cryptocurrency every day, and those that do not meet the security standards are put on the blacklist.

- #### What is the minimum investment amount?

  You can start investing from 50 EUR.

- #### Can Intrest Exchange be used as a cryptocurrency wallet?

  No. Intrest Exchange is meant for long-term and safe strategic investments in the cryptocurrencies and therefore is not designed for day-to-day payments.

- #### Is Intrest Exchange suitable for short-term speculative trading with cryptocurrency?

  No. In Intrest Exchange we focus on long-term investment. We apply a 30 day hold-up period after each deposit.

- #### Does Intrest Exchange Offer Corporate Accounts?

  Yes. Please contact us at info@apexstocktraders.com

- #### How are my investments legally secured?

  Intrest Exchange operates under the laws of the European Union and the Slovak Republic. You are the direct owner of the cryptocurrencies as shown in your profile. Your cryptocurrencies are not held on Intrest Exchange's balance sheet and therefore in the unlikely event of corporate insolvency, you can still easily transfer the cryptocurrencies to your own wallets by canceling the custody services.

- #### What is SGS and independent audit of wallets?

  Independent audit of wallets confirms the comparison of the balances of 31 cryptocurrencies in individual wallets with their current values shown in individual blockchains has found no differences and that the EUR amounts of individual cryptocurrencies, listed in the client's product database conform to their EUR values in individual blockchains.

  SGS (Société Générale de Surveillance) is the world's largest organization for the inspection, verification, testing, and certification of systems, founded in 1878, based in Geneva since 1919. SGS is recognized as a global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of more than 2600 offices and laboratories worldwide.

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